1. Modification or Cancellation of Order
Offer(s)(remark 1) can only be modified or cancelled before transaction commit. Otherwise, modification or cancellation of order(s) is/are not allowed.
2. Before Treatment
Customers are required to print out the e-invoice of the treatment offer(s) and make reservation through the provided reservation number before enjoying the offer. Please display the above captioned e-invoice to receptionist before enjoying the offer.
3. Product Shelf Life
All products included in the offer will have a minimum shelf life of one year, which is same as the product(s) available in INGRID MILLET branches.
4.Treatment Offer validity
Promotional Trial offers offered on ingridmillet.com.hk have a validity period of 60 days from the date of purchase.
5. Product Collection
All product(s) purchased from this website will be delivered to your registered mailing address by INGRID MILLET designated courier company from 3 to 5 working days (Working day: Monday to Friday), exclusively for public holidays and bad weather condition.
Our designated Courier Company will endeavor to provide delivery service rapidly and efficient. But the delivery time will be affected by weather and public holidays or festivals (for example: Christmas, Chinese Lunar New Year). Courier Company is not binding the delivery schedule, and Courier Company and INGRID MILLET LTD. will not bear any legal responsibility due any damage or loss caused by delay.
6. Exchange or Refund
Offer(s) (remark 1) purchased from ingridmillet.com.hk are not refundable or exchangeable.
7. Target Customers
All online treatment promotions as shown on ingridmillet.com.hk are valid for new customers only; and each new customer can enjoy the treatment offer once only. Unless it’s specified for existing customers.
8. Treatment Booking
Advanced booking is required. Please present the purchased e-invoice before enjoying the selected offer.
9. Modification or Cancellation of Treatment Appointment
Any request of modification or cancellation of appointment must be informed to the selected INGRID MILLET branch 6 hours in advance.
This promotional offer cannot be used in conjunction with other discount(s) or promotional offer(s), no matter in any INGRID MILLET branches or ingridmillet.com.hk.
In case of any disputes, INGRID MILLET LTD. reserves the right of final decision.
Remark 1: Offer implies both the selected treatment and/or product.
1. Exchange of merchandise will only be offered within 7 days from invoice date and the merchandise may only be exchanged once for each item sold.
2. No exchange for damaged or used merchandise. Ingrid Millet Limited reserves the right to determine whether the merchandise has been damaged or used.
3. No exchange for merchandise sold with discounted price or for promotional items.
4. Products and treatment packages are not transferable or refundable.
5. We require 6 hours cancellation notice prior to the customer’s scheduled arrival, otherwise, Ingrid Millet Limited reserves the right to charge the full treatment cost accordingly.
6. Ingrid Millet Limited reserves the right to change the schedule and timetable of all workshops or activities.
7. No designated service representative can be provided for any treatment.
8. Please take care of your personal belongings when enjoying treatment. Ingrid Millet Limited is not responsible for any lost or missing item.
9. Bringing baby or child to the shop is not recommended when enjoying treatment. Please take care of baby or child if the Customer must bring them along to the shop. Ingrid Millet Limited is not responsible for any matter that would arise should any accident happen.
10. If customer is pregnant or has any other health matter, please inform the staff at the shop before enjoying treatment. Ingrid Millet Limited is not responsible for any health or side effect issue of the customer while performing treatment.
11. In order to avoid disturbing other customers while enjoying their treatments, Ingrid Millet Limited may cancel the appointment if the customer arrives late due to personal reason.
12. All sales terms are to follow that listed on the Sales Memo. Ingrid Millet Limited only acknowledges and accepts the commitments which are listed on the Sales Memo
13. If you want to make an appointment, please contact the shop or inform the staff at the shop to make a reservation. The reservation is on ‘first come first serve’ basis.
14. The expiry date of treatment package is listed on the Sales Memo. Please note that the treatment package will be forfeited after the expiry date.
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